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Useful information

 

Please remember that the Estate is private property, a working horse stud and holds game and clay shoots throughout the year. So please do respect all notices carefully and if in doubt ask us. Smoking: Smoking and vaping is not permitted anywhere inside the restaurant or guest rooms. Ashtrays are provided at the front of the building and in the garden area. There is a cleaning charge for any guests found to be smoking in their rooms, which may be taken from the credit/ debit card details given during booking. Guests staying for more than one night will have their rooms refreshed each day, whilst guests are out of the rooms during the day. If you require clean towels, sheets and full clean each day, please let us know in advance so we can allow our cleaning team the time to do so.

Our public areas are all on one level but there is always at least one step to get to the loos. Because we are a listed building there is no viable way to have a full sized disabled toilet. Keys are to be returned upon check out. Should you mistakenly take a key home, please let us know and send it back to us as soon as possible. Should a key be taken home and not returned within a week we shall replace this key and there could be a charge. We recommend that you keep your bedroom locked when vacant. You are responsible for your possessions during your stay. Many household policies will cover your possessions in the event of an incident, or theft, which we have never had to date. Dogs are very welcome on our rooms, however there will be a charge for any damage or mess made by your dog. Some guests choose to leave dogs in cars - in this circumstance you are solely responsible. Dogs are allowed in the public areas of the restaurant and garden.

Please take particular care with dogs on The Fonthill Estate where there are sheep and race horses. A dog chasing a farmer’s animal may be shot. Thankfully everyone who stays at The River Barn is lovely! But we do ask that you respect your fellow guests (particularly noise wise) and our staff. We have never had cause to do this yet, but in extreme circumstances management does have the sole right to remove unruly guests, with no refund. Please do not rely on simply sending in an email or leaving message for any requests. We pick up pretty much everything but occasionally will miss something, so please make sure your request is acknowledged by us.

©Place Farm Enterprises Ltd 2018m